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FAQ
If you, as a private individual (and not in the course of a business) buy from us over the website (without any face to face contact) you are entitled to change your mind, cancel your order and get a full refund.
If you want to cancel or change an order before it has been despatched please contact us and we will issue a full refund.
If, for any reason, you decide you don’t want your purchases, after they have been despatched, then we will refund or exchange in accordance with your legal... Read more
Standard delivery is within 2 - 3 working days (Monday – Friday).
You can choose Next Weekday delivery (provided your order is placed by 2.00pm on a working day Monday-Friday). Delivery will be on the next working day (Monday-Friday). All orders for Next Weekday delivery are charged £6.95.
We offer FREE delivery in the UK on all orders worth £45* or more. Orders for less than £45 in the UK will incur a charge of £3.95.
Standard delivery is usually within 2-3 working days (Monday - Friday).
You can choose Next Weekday delivery in the UK (provided your order is placed by 2.00pm on a working day Monday-Friday). Delivery will be on the next working day (Monday-Friday). The charge for this service is £6.95.
Only one carriage charge will be applied to an order, even if there is... Read more
If you want to cancel or change an order before it has been despatched please contact us and we will issue a full refund.
If, for any reason, you decide you don’t want your purchases, after they have been despatched, then we will refund or exchange in accordance with your legal rights. Please report the matter to us immediately and certainly within 30 days of receiving the goods, either email or phone Customer Services (tel. 01902 458410 – Mon to Fri 8.30am to 5.30pm).
All refunds and... Read more
By email (sales@kuhnrikon.co.uk) or telephone (+44 (0)1902 458410 ) – we’re here to help 8.30am – 5.00pm, Monday to Friday.
Our postal address is:- Kuhn Rikon UK Ltd. Unit 47 Planetary Road Industrial Estate, Wolverhampton. WV13 3XB.
